Privacy policy

Data controller

The data controller is Altro servis group s.r.o., Company ID: 23673389, registered at Skolska 660/3, Nove Mesto, 110 00 Prague 1, registered in the Commercial Register maintained by the Municipal Court in Prague. Contact e-mail: info@hairland.cz.

What data we collect

We collect data necessary for providing our services: first and last name, e-mail address, phone number, delivery address, billing information (Company ID, VAT ID, company name) and order history. For registered users, we store login credentials (e-mail and hashed password).

Purpose of processing

We process your data for the purposes of: (a) processing and delivering orders, (b) issuing tax documents, (c) communication regarding orders and complaints, (d) maintaining customer accounts, (e) sending commercial messages — only with your consent. The legal basis for processing is the performance of a contract (Art. 6(1)(b) GDPR) and the legitimate interest of the controller (Art. 6(1)(f) GDPR).

Storage and security

Data is stored in an encrypted database. Passwords are stored using strong hashing (bcrypt). All communication takes place over HTTPS. We retain personal data for the duration of the contractual relationship and further for the period stipulated by legal regulations (especially tax and accounting — 10 years). After the retention period expires, data is securely deleted.

Your rights

You have the right to: access your personal data, rectification, erasure (right to be forgotten), restriction of processing, data portability and the right to object to processing. To exercise these rights, contact us at info@hairland.cz. You also have the right to file a complaint with the Office for Personal Data Protection (www.uoou.cz).

Cookies

We only use essential cookies for login and application functionality. We do not use tracking or marketing cookies. Essential cookies cannot be rejected as they are necessary for the proper functioning of the e-shop.

Contact

For questions regarding personal data protection, contact us at info@hairland.cz or by mail at: Altro servis group s.r.o., Skolska 660/3, 110 00 Prague 1.

Last updated: July 2026